Returns:
- Returns are accepted within 30 days of purchase, with the caveat that all skincare and body care products are returned in their original, unopened packaging. Due to contamination concerns, any products that have been opened cannot be returned.
- Refunds will be issued once the product has been returned and in the condition required for acceptable returns.
- All digital downloads are ineligible for returns.
- Planners and other non-body care or skincare products are eligible for return within 30 days as long as the item has not been used.
- Buyer is responsible for shipping costs on returns, unless item arrived damaged or defective.
- If the item arrived damaged or defective, and you send photographic proof of damage/defect within 2 days of receiving the item, The Hormonal Mama will cover shipping costs.
Shipping:
- All items are shipped with an invoice included in the package. If your item arrives without an invoice, please email: cara@thehormonalmama.com immediately so we can get an invoice sent to you ASAP.
- All items are shipped via USPS.
- Shipping cost is determined based on weight, location, and product type.
- All Hormonal Mama Planners must ship via media mail to assure delivery.
- Shipping costs and delivery times vary.
- Shipping costs are available on checkout page prior to payment.
- Delivery times depend on USPS and their current delivery dates at time of purchase.